Getting Started

Link Juniper Accounts to Mist Organization

You must link your Juniper account to your Mist Organization to access the Installed Base information about your Juniper devices through Mist. The Installed Base view provides device-specific information (such as installation status, model, and serial number) about all the Juniper devices associated with the Juniper account mapped to the Mist Organization. See also: View...

Create a Mist Account and Organization

Welcome to Mist Systems. These are the instructions to create your Mist account. You have a single username and password to access the Mist Dashboard and Mist Support Portal. Create a New Account Create a new account by going to https://manage.mist.com and clicking the Create Account button. A verification email will be sent to the email address provided...

Mist Resource Center

We are pleased to announce our brand new Mist Resource Center! Use the Resource Center to quickly check recent announcements, search through our documentation, get step-by-step instructional guides, and read our weekly product updates, all conveniently from any page of our Mist Dashboard. Access our Resource Center through the book icon at the bottom left...

Claiming APs

How to claim APs to an organization? APs can be claimed to any organization by using either the activation code, claim code or QR code. Activation Code Whenever you order APs, our Sales Operations team will send you an activation code which can be used for claiming the APs and subscriptions as per the order. ...

AP Upgrades

How do I upgrade an AP manually? To manually upgrade your APs, go to the Access Points page.  Here, you can either select one or multiple APs to upgrade.  Select the Upgrade APs button on the right hand side of the page and choose your upgrade version from the dropdown menu.  Once you click on Start...

Administrator Roles

To view or assign administrator roles to your users, navigate (as a Super User) to Organizations > Administrators. Each type of role has different read and write capabilities:   Super User Read/write access to entire organization. No restrictions. Network Admin (All Sites Access) Limited read/write access to all sites under the organization Can modify all site-level...

AP Wired Port Configuration

In your Access Points setting page, you may configure the AP VLAN ID in the IP Address Box.  Here is an example of an AP with VLAN ID 2 configured:   1) All the physical ports are configured with tagged VLAN 2. 2) Native VLAN is still 1. 3) SVI VLAN ID is set to...