Conversational Assistant

Conversational Assistant FAQs

What is Marvis Conversational Assistant? This is the next generation virtual network assistant (VNA) with advanced AI capabilities to better understand & answer any questions you ask. Why is it important? The key to human interaction & understanding is the ability to have a conversation & Marvis is no different. Using the Conversational Assistant, Marvis...

Device Search

Marvis can search for any device such as wireless or wired clients, APs, switches & WAN edges (SRX, SSR) or sites based on the device’s name or MAC address. Clicking on the result will redirect you to the insights page of that device or site in the dashboard. Device Search Using the Menu 1. Click...

Document Search

In addition to directly visiting our website for documentation, you can also ask Marvis to search through our documentation for you. Document Search using the Menu 1. Click the Marvis icon in the bottom right corner of the screen to open the Conversational Assistant. This shows the menu option at the bottom by default. To...

Product Search

In some cases, when there is more relevant information in the dashboard, Marvis provides redirection links for those topics along with the documentation for the same. Some examples of searching through the product dashboard : how to setup rrm configure switch templates do I have rogue aps Show applications        

Troubleshoot Application

Use the Marvis Conversational Assistant to troubleshoot any application. When doing so, Marvis maps the wireless client (based on MAC address) to its corresponding application session (based on IP address) to present the entire client to cloud/application view as experienced by the client. As part of this view, any issue experienced by the client when...

Troubleshoot Device

Similar to troubleshoot site, you can also troubleshoot wireless or wired clients, APs, switches & WAN edges (SRX, SSR) Troubleshoot a device using the menu     Troubleshoot Wireless Client Use Marvis to troubleshoot wireless clients to see the client’s and its associated AP’s failures along with their respective details.   Some examples of different...

Troubleshoot Site

Use the Marvis Conversational Assistant to troubleshoot sites to identify any site level failures and their details.   Troubleshoot Site using the menu 1. Click the Marvis icon in the bottom right corner of the screen to open the Conversational Assistant. This shows the menu option at the bottom by default. To troubleshoot from the menu,...