Marvis

Improved Marvis Correlation Charts

The troubleshoot command on Marvis allows you to get a comprehensive overview of any issues experienced by a particular Site, AP, or Client.  Expanding on the Correlation section will expose the Probable Causes and Scope of Impact graphs, which show the correlation between Clients, APs, WLANs, etc.  This allows you to determine any of the...

MARVIS 90-Day Free Trial

For those who would like to try out our Marvis virtual network assistant but have not signed up for a Marvis subscription yet, we have good news for you! Any new organization created will come with a free 90-day trial for the full range of Marvis capabilities.  Test out the full functionality and see how...

Marvis – Give us Feedback

Give us Feedback! At Mist we are always looking to improve the experience for anyone using our product.  Our Marvis virtual assistant is constantly being enhanced with new features and queries to ease the pain of troubleshooting your network.  Help us improve Marvis by providing us feedback about your experiences. Did Marvis help solve your...

Marvis New Event Types

Upgrade Event Types We are always looking to improve our Marvis virtual assistant to give you the best experience possible. Marvis is always learning and is  trying to answer your questions around client experience and network performance effectively Association events are now all grouped together, so searching for association, roam, or authorization, will bring up...

Marvis Site Level Admin Functionality

Site Level Admin Functionality We have included the list clients on AP function for site level admins.  With this query, you may view all clients that have connected to the specified AP during a given time.  Site level admins using this function are able to search for clients on all APs for the sites they...

Troubleshooting using Marvis

Mist’s Marvis virtual assistant is the first of its kind to complement the SLE framework for streamlining wireless operations.  This AI-driven assistant accepts commands in either Natural Language or Guided Queries to provide insight into how your network is operating and being used.  The Marvis assistant for Wireless IT helps differentiate and isolate client specific...

Using Marvis to troubleshoot a client

On the Virtual Assistant page type “troubleshoot client today”. VNA would provide with possible answers. Click on the investigate button to look into the correlation, events, etc and deduce what went wrong with the client.

Correlation – Probable Causes

The Probable Causes chart gives a probability score to the source of the issue.  By default, with no information, the probability for all four categories (AP, WLAN, Client, Band) are split evenly at 25% each.  As more data is accumulated, we are able to give a better representation on the probability of failures for each...

Other useful Marvis queries

Natural Language Interface troubleshoot client john this week Machine learning driven assessment on what is wrong with client Troubleshoot site Office this week Machine learning driven assessment on what is wrong with the site. List clients Show all clients in the organization List events by dhcp Shows all the DHCP servers at the office.  Easy...