Marvis

Troubleshooting with SLE’s and Marvis

This a great video done by Wes Purvis walking through how to use the SLE’s in an operational context.  He also follows with doing the same with Marvis. It was not a great room to film in so we recommend you make this full screen. This page is also available on mist.com/documentation

What is Marvis Actions?

  What is Marvis Actions? Marvis Actions is the proactive method of using Marvis to highlight/bubble up high user-impacting issues across a customer’s organization. This is the next level of our AI capabilities (dpcap, AI driver RRM, VNA etc.), wherein our customers can now experience the beginnings of a self-driving network, along with some driver...

Improved Marvis Correlation Charts

The troubleshoot command on Marvis allows you to get a comprehensive overview of any issues experienced by a particular Site, AP, or Client.  Expanding on the Correlation section will expose the Probable Causes and Scope of Impact graphs, which show the correlation between Clients, APs, WLANs, etc.  This allows you to determine any of the...

MARVIS 90-Day Free Trial

For those who would like to try out our Marvis virtual network assistant but have not signed up for a Marvis subscription yet, we have good news for you! Any new organization created will come with a free 90-day trial for the full range of Marvis capabilities.  Test out the full functionality and see how...

Marvis – Give us Feedback

Give us Feedback! At Mist we are always looking to improve the experience for anyone using our product.  Our Marvis virtual assistant is constantly being enhanced with new features and queries to ease troubleshooting pain.  Help us improve Marvis by providing us feedback about your experiences. Did Marvis help solve your issue? Should we have...

Troubleshooting using Marvis

Mist’s Marvis virtual assistant is the first of its kind to complement the SLE framework for streamlining wireless operations.  This AI-driven assistant accepts commands in either Natural Language or Guided Queries to provide insight into how your network is operating and being used.  The Marvis assistant for Wireless IT helps differentiate and isolate client specific...

Using Marvis to troubleshoot a client

On the Virtual Assistant page type “troubleshoot client today”. VNA will provide you with possible answers. Click on the investigate button to look into correlation, events, etc and deduce what went wrong with the client.

Correlation – Probable Causes

The Probable Causes chart gives a probability score to the source of the issue.  By default, with no information, the probability for all four categories (AP, WLAN, Client, Band) are split evenly at 25% each.  As more data is accumulated, we are able to give a better representation on the probability of failures for each...

Other useful Marvis queries

Natural Language Interface troubleshoot client john this week Machine learning driven assessment on what is wrong with client Troubleshoot site Office this week Machine learning driven assessment on what is wrong with the site. List clients Show all clients in the organization List events by dhcp Shows all the DHCP servers at the office.  Easy...