Historical Support Tickets You can now see all the support tickets to keep track of any requests or questions you may have had in the past that are not resolved yet. Navigate to your support tickets page, and choose a time frame going back to as much as a year. Access your Support Tickets page...
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Step 1: Login into Mist Portal using your credentials. Step 2: Click on the bulb symbol at the top right hand side nearby “?“. Step 3: Once you click on Bulb symbol, it will open a new tab in the web browser for posting a feature request: https://ideas.mist.com/forums/912934-product-features Step 4: On the product feature...
Please use the Question Mark on your Mist Dashboard. Select Support Tickets from the dropdown menu. In the Support Tickets screen, click on the Create a Ticket button. Using the dropdown menu, select the ticket type that matches your issue, and then fill in the rest of the sections to submit your ticket. or simply drop...
Open a support ticket, specify the MAC address of the defective device, and describe the issue. Our support team will then work with you on troubleshooting and issuing RMA if needed. Please see this page for detailed step-by-step instructions on opening a support ticket through our dashboard: https://www.mist.com/documentation/open-support-ticket-2/
APBR-U BRACKETS ARE SHIPPED WITH INDOOR APS AP45, 43, 41, 34, 33 and 32. AP12 includes a wall-plate bracket. Others are SOLD SEPARATELY We STRONGLY SUGGEST YOU CLAIM YOUR Mist AP (and label it) before Mounting it! New APBR-U bracket works with all indoor AP’s Mist Older Mounting Options (pre-2019) Use the guides...
This is the Mist Bracket Guide located on the Resource page
We are pleased to announce our brand new Mist Resource Center! Use the Resource Center to quickly check recent announcements, search through our documentation, get step-by-step instructional guides, and read our weekly product updates, all conveniently from any page of our Mist Dashboard. Access our Resource Center through the book icon at the bottom left...
AP43/41/33/32/61/63 Require 802.3at or PoE+ with minimum budget of 25.5W. **IMPORTANT** AP 12 Require 802.3af (15 watts) or 802.3at (30 watts) 802.3at(30 watts) required if other devices will be powered by the wall-plate AP BT11 Require 802.3af (15 watts) or 802.3at (30 watts) Native or untagged VLAN port with DHCP and DNS service. Proxies are...
The Organization level contains customer specific details Most settings have already been covered in the main settings page Name – is whatever you want Management tunnel allows controlled access to the Mist interface if required. Password and session policies are self explanatory The certificate section is used if RADSEC is implemented for 802.1x authentication
In the most simple case: Each customer is created as a separate organization Within that organization multiple sites can be created Each site – in this example – has it’s own configuration