When setting up a universal template to be used across multiple sites, there are certain factors which may differ from site to site. Different sites may have unique VLAN configurations, and to support these use cases we are allowing VLAN IDs to be configured as a site variable. With this function, set the VLAN ID...
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Wi-Fi FAQ
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Production Firmware – Firmware that is tested completely for the supported feature set. Although this is the most stable firmware, it has limited feature support since we are no longer adding new features or bug fixes (except for security vulnerabilities). rc2 Firmware – Firmware with newer functionalities and still under test, but is relatively stable...
Sometimes you may see events for AP Reflection Detection in our site events page(Analytics → Events tab). The AP Reflection Detected event shows that there is a possible loop in your network and the AP is receiving the packet it sent out. We detect this when the AP wired port receives a frame with the...
Deauthentication is not a request, it is a notification If a station wants to deauthenticate from an AP, or if an AP wants to deauthenticate from stations, either device can send a deauthentication frame. Because authentication is a prerequisite for association, a deauthentication frame will automatically cause a disassociation to occur. Deauthentication cannot be refused...
By default, these two security options are disabled as we recommend you use WPA-2 security for a more secure network. However, there are older devices which do not support the WPA-2 security and we do have WEP and TKIP options available for your WLAN security. Please contact us and we will enable these options for...
We have a total of 5 site-level issues for which the events get generated on the Analytics > Events page, and for these events an email will be generated and sent to notify the site admins. Below, we detail which specific event conditions will trigger an email to the admins. AP restart Site Events: The...
For cloud connectivity, the Mist APs and Cloud only use TLS 1.2 to communicate.
A Mist AP will pull a management IP address from the Native VLAN. By default, a Mist AP requests only one IP address i.e. from the Management VLAN (VLAN 1) Features that would require multiple DHCP addresses: Local Status Page As documented in AP Settings If the Local Status Page is configured for the Site...
Mist tracks some pre-defined applications which can be viewed with the API /api/v1/sites/:site_id/wxtags/apps. The rest of the applications fall under the ‘unknown’ list seen at Insights > Clients page. There is a way for users to track their choice of applications via the use of Network Labels. Please follow the steps below to do so: 1. Navigate to Network > Labels or...