Wi-Fi FAQ

Radio Management: Event Types

In Radio Management, there are several event types in the Radio Events section of the page: The AP shouldn’t automatically re-optimize unless necessary (ie: interference). So either you have to click “Optimize Now” to apply it immediately, or you can wait until ~2:00AM local time for our backend to optimize for you Scheduled site RRM event...

Behavior with IPv6

In exclusive IPv6 environment, the AP can self-assign an IPv6 address and use that address to bridge IPv6 traffic. The clients can associate in an open or PSK WLAN, and use IPv6 addresses to send and receive traffic. AP Radio settings and RRM and SLE are not impacted. Rate limiting is supported in IPv6, all...

Maximum Devices and WLANs per AP?

Maximum Number of Devices AP41, AP43, AP61 The maximum theoretical number of client associations on each AP41, AP43, and AP61 should be around 500.  Each radio on the AP supports up to 256 connected clients. AP21 The maximum theoretical number of client associations on each AP21 is around 256. Each radio on the AP supports...

Enable notifications for your site

Any admin with write access to sites on an organization will be able to subscribe to get email alerts for events occurring on those sites.  This includes Network admins and Helpdesk admins. Pick and choose the specific sites you wish to get alerts for by navigating to 👤> My Account. In the Email Notifications box, select Enable....

Which events do admins receive email alerts?

We have a total of 5 site-level issues for which the events get generated on the Analytics > Events page, and for these events an email will be generated and sent to notify the site admins.  Below, we detail which specific event conditions will trigger an email to the admins. AP restart Site Events: The...

Why are some of my applications showing “unknown?”

Mist tracks some pre-defined applications which can be viewed with the API /api/v1/sites/:site_id/wxtags/apps.  The rest of the applications fall under the ‘unknown’ list seen at Insights > Clients page.  There is a way for users to track their choice of applications via the use of Network Labels.  Please follow the steps below to do so: 1. Navigate to Network > Labels via the...

Daisy Chain Access Points

For BT11’s please look here: https://www.mist.com/documentation/daisy-chaining/ AP41 Most customers will use Eth0 for both data in/out and AT power (30 watts) Eth1 port will give Data Out, but will not give PoE Out Module port will give Data Out and PoE Out when PoE Passthrough is enabled.  To do so, please navigate to your Access Points page...

SNMP Support?

Currently Mist APs do not support the use of SNMP, however we make all data available via our API.  More information can be found here: https://admin.mist.com/api/v1/docs/Home