Wi-Fi FAQ

Mist APs and PoE Requirements

Generation Model Minimum PoE Required Wattage Required for Full Wi-Fi Functionality Wi-Fi 6E AP64 802.3af 13W AP45 Dynamic 29.3W AP34 Dynamic 20.9W AP24 802.3af 13W Wi-Fi 6 AP63 802.3at 25.2W AP43 802.3at 25.5W AP33 802.3af 19.5W AP32 802.3af 19.5W AP12 802.3af 12.9W Wi-Fi 5 AP61 802.3at 19.5W AP41 802.3at 19.5W AP21 802.3af 12.9W Other BT11...

Radio Management: Event Types

In Radio Management, there are several event types in the Radio Events section of the page: The AP shouldn’t automatically re-optimize unless necessary (ie: interference). So either you have to click “Optimize Now” to apply it immediately, or you can wait until ~2:00AM local time for our backend to optimize for you Scheduled site RRM event...

Recommended cable length for Mist APs

What is the re-commended length of the Ethernet cable for powering up and connecting the Mist APs to cloud? We usually recommend a max length of 100 meters for the ethernet cable between the AP and the switch port to guarantee proper function. Can I run an Ethernet cable longer than 100 meters long while...

RSSI values for good/bad signal strength

When used together Received Signal Strength Indicator (RSSI) and Fast Roaming options help ensure fast, strong Wi-Fi connections. Use RSSI to ensure that users always experience a strong signal to their Access Point (AP). Use Fast Roaming to speed up security connections when you are using WPA2 Enterprise Security. RSSI measures the strength of a...

SNMP Monitoring Support

The Simple Network Management Protocol ( SNMP) is an Internet standard protocol for remotely managing routers, switches, servers, workstations, and other devices on an IP network. Users can now configure SNMP options from the Mist UI under switch device/site/org level.

Supported Image Formats for Floor Plans

When creating a floorplan in Location Live View, we require you to attach an image to be used as the map.  We strongly encourage the use of .png file formats.  JPEG files are also acceptable.  We currently don’t support .pdf or .dwg floorplans. Recommended floorplan settings: Dimensions: 2000×3000 pixels File size: <1 MB (Max 8...

Use Site Variables to edit RADIUS configs per site

Use Case Have one universal configuration profile across all sites on an organization, except for the RADIUS server used. The RADIUS server will be edited on a per site basis. Solution using Site Variables 1) Configure an organization template from the UI Navigate to Organization > Config Template > WLAN to configure a WLAN to...

Using an AP in Survey Mode

Follow these steps to configure your AP (any model) to be used in a survey mode. 1. Power on your AP and make sure it has cloud connectivity in order for your configurations to be pushed through.   2. Claim your AP to a Site, and ensure that AP Config Persistence is enabled and AP Uplink Monitoring...