Making certain changes on your WLANs may cause the AP radios to reinitialize in order to obtain the new configuration. This will temporarily Deauthenticate any clients connected to that AP. The following are some WLAN changes and their impact on the radios: Name change: reset radio Selecting specific radio : reset radio Band steering : ...
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Wi-Fi FAQ
When the AP detects radar while using channel bonding, all of the bonded channels will stop using the radar channels. The Access Point will switch to a different set of bonded channels which do not interfere with the detected radar.
To ensure your Access Point has access to the Mist cloud, please make sure firewalls aren’t blocking port 443 – this needs to be open in order to reach the cloud. Plug in your laptop on the AP management VLAN, and try to access this link: https://ep-terminator.mistsys.net/about Your laptop will not have our certificate, so you...
For BT11’s please look here: https://www.mist.com/documentation/daisy-chaining/ AP41 Most customers will use Eth0 for both data in/out and AT power (30 watts) Eth1 port will give Data Out, but will not give PoE Out Module port will give Data Out and PoE Out when PoE Passthrough is enabled. To do so, please navigate to your Access Points page...
Reconnect applies to all authentication methods. When you click Reconnect for a device, its associated AP sends a de-authentication packet to this device. The device will then disconnect from the AP. Almost all devices connect right back to the WLAN after de-auth. Most administrators use this to manually trigger a roaming event to another AP. Reauthorize...
Our AP43, 33, 32 and 12 models supports 802.11ax, which may cause some interoperability issues with legacy clients. To disable the 802.11ax on your WLAN, simply navigate to your WLAN Details page, and find the WiFi Protocols box. In here, you may disable WiFi-6. This will disable WiFi-6 for that specific WLAN on AX capable AP’s,...
In our current implementation of QOS, the AP overwrites DSCP values of upstream traffic based on Access Categories (AC) values. DSCP values marked by wireless clients are therefore not retained. The DSCP and WMM AC mappings are as follows: DSCP to WMM AC Mapping DSCP 0 AC 1 DSCP 1 AC 1 DSCP 2 AC...
Any admin with write access to sites on an organization will be able to subscribe to get email alerts for events occurring on those sites. This includes Network admins and Helpdesk admins. Pick and choose the specific sites you wish to get alerts for by navigating to 👤> My Account. In the Email Notifications box, select Enable....
If your Windows laptop is experiencing slow WiFi, it might be stuck on the 2.4 GHz Band. You can check to see which band your client is using by clicking on Clients -> WiFi Clients from the sidebar. If it shows 2.4 GHz as the Band, then it likely means that the driver isn’t automatically band-steering to...
Start with your AP powered off. Press and hold the Reset button while powering on the AP to reset it back to the default factory settings. Make sure to keep the button held down until the AP begins the boot up sequence (When the green and yellow lights start blinking). Make sure to set the IP Address...