WLAN Status

  • Hidden SSID is supported – but not recommended!
  • Radio Band – which band this SSID is published

Client Inactivity

Prevent unnecessary congestion of multiple clients by configuring an inactivity timer on your WLAN. Clients inactive for defined amount of time will be de-authenticated from the network and their state removed from the AP. Use this function in retail spaces where multiple clients connect to the WLAN, but may stand idle after the user is done using the internet. This allows for active users to make use of the network and prevent the crowding of idle clients. Configure your inactivity timer in the range of 60 – 86,400 seconds (24 hours). By default the timer will be set for 1800 seconds(30min).

Some older clients might sleep and wake up and start transmitting data thinking it is already associated.  You will see this in client insights.

  • Navigate to Network -> WLANs to find the Client inactivity section to modify the timer.
  • Band Steering technology detects whether or not a connected client has dual-band (2.4GHz and 5GHz) capabilities.  Many devices transmitting on 2.4 band in an overcrowded area can cause noise and interference with your wireless connectivity.  Enabling Band Steering mitigates this by encouraging the client to join the 5Ghz band if it has a good signal.  There tends to be much more interference in the 2.4 GHz band, so with Band Steering enabled the access points will find a 5GHz band with much less noise to operate on
  • Enable Band steering under Network -> WLANs.  Each WLAN can have different settings and make sure Both 2.4GHz and 5GHz radios are enabled on your WLAN to be able to use Band Steering mode.