Troubleshoot network – Marvis Actions

NARRATOR: Don’t even want to be reactive. Is there something that can tell me when there is an issue? Is there something that can look at my entire network and figure out if there is an issue that is widespread? Maybe it’s affecting a specific site, a specific group of access points or switches or anything like that. Well, yes, sure there is. That’s why we have Marvis Actions.

In Marvis Actions, we can start slow and we can say, OK, maybe you have some offenders on the network that are consistently trying to connect and they’re failing. So let’s take a look at them.

Let’s see what we have there. Oh, OK, so we have two clients that are failing that one exit indication, persistently, consistently, right?

And we are saying, OK, let’s take a look, and maybe at least we can pinpoint where those users are. Well, they are connected to this specific space and this specific port and this VLAN. Maybe you want to check and see what’s plugged into there that is never able to connect for a long period of time. That’s fine.

Now, if we look at things at scale, if we look at things holistically, let’s say, at the whole organization, we can then pinpoint, oh, maybe you have authentication failures that are affecting a specific SSID or specific groups of APs or clients that are more widespread. This is where we are actually learning what’s going on on your network, what’s normal, what’s not. And whenever there is an anomaly we would highlight this in the connectivity action in my reflection tab.

Similarly, if it’s not related to authentication or authorization, we can look the layer above and see, oh, maybe there is an actual network service-related issue. Maybe your gateway is not responding. Maybe you’ve run out of IP addresses.

The point is all of this information is looked at holistically, like all the way starting from the neck authentication authorization now, all the way to client being able to pass traffic and get network services up and running.