We've moved! Check out the new Juniper Mist Documentation

Conversational Assistant FAQs

What is Marvis Conversational Assistant?

This is the next generation virtual network assistant (VNA) with advanced AI capabilities to better understand & answer any questions you ask.

Why is it important?

The key to human interaction & understanding is the ability to have a conversation & Marvis is no different. Using the Conversational Assistant, Marvis can answer any network related questions & in the future also perform network related tasks.
With being easily accessible from anywhere within the Mist portal, it reduces the dependency on dashboards & having to learn a new system.

What use cases are covered today?

The 1st version of Marvis Conversational Assistant addresses the following use cases –

  • Troubleshoot a wireless client
  • Troubleshoot an access point (AP)
  • Troubleshoot a Juniper switch
  • Troubleshoot a site
  • Org wide device search
  • Quick & easy access to Mist documentation

How shall I ask a query/question?

Simply like you do in a conversation. In other words, you are NOT required to know a list of supported questions or how to ask them. However, here are a few sample questions you can start off with:

  1. how is denali, tshoot client denali, troubleshoot 50:32:37:ea:c3:c2, denali not working, unhappy users, unhappy users at live demo
  2. how is how is LD_Marvis, tshoot ap LD_Marvis, troubleshoot 5c:5b:35:0e:45:92, LD_Marvis not working
  3. how is ld-cup-idf-d-sw1_1, tshoot ld-cup (partial name of switch), troubleshoot 3c:8c:93:94:74:dc, ld-cup-idf-d-sw1_1 not working
  4. how is live demo, tshoot site live demo, troubleshoot live demo, live demo not working
  5. denali, 5c:5b:35:0e:45:92, ld-cup-idf-d-sw1_1, ld-cup, live demo
  6. config ppsk, rogue aps

What subscription do I need with this?

SUB-VNA (Marvis subscription)

Are there any prerequisites?

You must have access to all sites across the org (even if its read access)