AP Troubleshooting steps

Rebooted because of crash

  • APs would send the crash logs to Mist and we would check that in our system. Nothing to worry about, we are looking at all crash logs and rapidly fix them. No action needed.

Rebooted due to Firmware upgrade

Firmware upgrade event is displayed in UI in the audit logs.  The audit log shows who initiated the change.

Manual reboot

Check UI events in SLE dashboard for manual reboot

Reboot due to PoE issues

UI will show PoE issues