Wi-Fi Assurance
Wired Assurance
WAN Assurance
Marvis Virtual Assistant
Premium Analytics
User Engagement
Asset Visibility
Risk Profiling
Wireless is about experiences, not just connectivity.
Expensive, complex and inaccurate are terms associated with traditional indoor location services from legacy Wi-Fi, overlay RFID and battery-powered beacons. Today’s connected digital users expect dynamic real-time presence information. Mist flipped the indoor location model on its head. With patented virtual Bluetooth LE (vBLE), indoor location services are finally easy to deploy and scale, with unprecedented accuracy and agility.
Mist’s User Engagement Cloud Subscription Service leverages the Virtual BLE (vBLE) array technology and cloud-based machine learning to drive down the cost of deploying and improve the accuracy of real-time indoor location services from wayfinding to location-based proximity notifications. Whether it’s a Black Friday Sale in a certain aisle or Conference Room availability at headquarters, Mist’s Engagement Service simplifies digital engagement real-time, any time
Benefits of the User Engagement Service
Add Value to the Business
- Seamlessly support Digital Transformation (DX) initiatives
- Implement new wireless services, like indoor navigation and proximity messages
- Increase brand loyalty through a better onsite experience
- Drive customer behavior with contextual offers
- Trigger HVAC, security cameras, and other IoT devices based on user location
Maximize Productivity and Deliver Better Mobile Experience
- Drive value with contextual and personalized offers
- Easily direct employees to available resources, like meeting rooms
- Share location information with colleagues, family, and friends
Features
Accelerate Your Digital Transformation with Network Insights
Mist’s Engagement service includes base capabilities for analyzing up to 30 days of data to simplify the process of extracting network insights from data and analytics across your enterprise. Review weekly schedules of repeat visitors (customer or employee) to properly align your support resources or introduce enhanced premium services. In order to further extend network insights and perform analytics for up to a one year data set, to enable custom reporting and to infuse telemetry from 3rd party data elements, you can also subscribe to the Mist Premium Analytics service to enable these advanced capabilities.
Use Cases
Hospitality
- Provide guests with seamless, fast check-in
- Identify loyal guests and send personalized greetings
- Guests can easily navigate throughout the property
- Share location with family and friends
Retail
- Notify shoppers when items are ready for pick-up
- Provide location-aware coupons and notifications
- Enable customers to navigate to specific areas of the store
- Find closest sales associate
- Learn More about retail experiences
Healthcare
- Provide patients and visitors with easy check-in and help navigate to assigned rooms
- Provide a location-aware nurse-call system
- Deliver personalized in-room experiences
- Integrate location and security to prevent patient elopement
- Learn more about healthcare experiences
Education
- Enable students and visitors to navigate through the campus
- Provide analytics to understand traffic flows at on-campus facilities
- Self-guided tours for visitors
- Learn more about education experiences