WAN Assurance

Deliver user experience across the WAN

Wi-Fi Assurance

Mist provides the industry’s most robust WLAN with customizable service levels, automated event correlation, dynamic packet capture, inline policy engine, personalized WLANs, guest Wi-Fi, and more.
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Wired Assurance

The Mist Wired Assurance Service brings robust data from Junos switch telemetry into the Mist microservices cloud and AI engine for simpler operations, shorter mean time to repair and better visibility into end-user experiences.

WAN Assurance

The WAN Assurance cloud subscription enables simpler operations, better visibility into end-user experiences and shorter mean time to repair for your WAN.

Marvis Virtual Assistant

Simple natural language queries and integrated help desk functions ensure unprecedented insight and rapid, proactive Wi-Fi problem resolution.
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Premium Analytics

Increase your network IQ to accelerate your digital transformation. Mist Premium Analytics offers enterprises end-to-end network visibility and business insights to support this transformation.

User Engagement

Deliver rich user experiences with real-time location-based context, including turn-by-turn directions, proximity-based notifications and alerts through Virtual Bluetooth LE. No battery beacons or manual calibration required.

Asset Visibility

Locate high value assets, such as wheelchairs, equipment carts, and pallets. Find nearby sales associates, nurses, and more. Traffic analytics from Mist enable better business decisions and ensure optimal allocation of resources.

The Juniper Mist WAN Assurance cloud offering enables simpler operations, better visibility into end-user experiences, and shorter mean time to repair for your connected wired and wireless devices, including IOT endpoints based on application telemetry data across the WAN. Now you can use our Mist AI solution to deliver better user experiences for your Juniper SD-WAN with SRX Series gateways.

Benefits of the WAN Assurance Service

  • Visibility into WAN user experience with application-based context
  • End to End impact analysis to end user based on wireless, wired, WAN telemetry, states and events
  • Automatic corrections/ identification for gateway misconfigurations and faulty interfaces
  • Insight into SRX gateway telemetry and WAN link health
  • Built-in industry-leading security foundation and rich SD-WAN capabilities

Key Components

WAN Service-Level Expectations

Monitor and enforce service-level expectations (SLEs) for key user/device experience metrics such as WAN Link Health, Application Experience, and Gateway health. Provide insights into how these metrics impact end user experiences and proactively root cause the reason for the degradation.

AI-Driven Application Insights

In addition to deriving insights from gateway health including CPU, memory, traffic, and link health, get AI powered insights to application experience per user, including impact from latency, jitter, and packet loss per app on end user experiences.

Anomaly Detection for WAN Gateways

When combined with the Marvis Virtual Network Assistant service, the system will deliver proactive anomaly detection to identify issues with the application before users report them.

Marvis for WAN

The Marvis Conversational Interface service allows IT teams to quickly get to answers by simply posing questions to Marvis. Questions like, “why is my user’s video chat application experience bad?” can be directly queried. Additionally, Marvis Actions provide proactive recommendations to improve user experience issues stemming from the WAN. For example, these actions can address MTU mismatch or other ISP issues. Correlating with wireless LAN and wired LAN insights, it can also recommend actions outside the WAN.

Additional Resources