User Engagement

Improve experiences and revenue with indoor location

Wi-Fi Assurance

Make Wi-Fi predictable, reliable, and measurable with unique visibility into user service levels.
cloud-services-wired

Wired Assurance

Deliver reliable wired experiences with service levels enabled by rich Junos switch telemetry.

Marvis Virtual Assistant

Simplify everyday IT tasks with the first and only AI-Driven Virtual Network Assistant.

User Engagement

Leverage Virtual Bluetooth LE technology and cloud-based machine learning for real-time indoor location services.

Asset Visibility

Find key assets and people, and detailed location analytics with Mist’s patented Virtual Bluetooth LE technology.

Wireless is about experiences, not just connectivity.

Expensive, complex and inaccurate are terms associated with traditional indoor location services from legacy Wi-Fi, overlay RFID and battery-powered beacons.  Today’s connected digital users expect dynamic real-time presence information.  Mist flipped the indoor location model on its head. With patented virtual Bluetooth LE (vBLE), indoor location services are finally easy to deploy and scale, with unprecedented accuracy and agility.

Mist’s User Engagement Cloud Subscription Service leverages the Virtual BLE (vBLE) array technology and cloud-based machine learning to drive down the cost of deploying and improve the accuracy of real-time indoor location services from wayfinding to location-based proximity notifications.  Whether it’s a Black Friday Sale in a certain aisle or Conference Room availability at headquarters, Mist’s Engagement Service simplifies digital engagement real-time, any time

Benefits of the User Engagement Service

Add Value to the Business

  • Seamlessly support Digital Transformation (DX) initiatives
  • Implement new wireless services, like indoor navigation and proximity messages
  • Increase brand loyalty through a better onsite experience
  • Drive customer behavior with contextual offers
  • Trigger HVAC, security cameras, and other IoT devices based on user location

Maximize Productivity and Deliver Better Mobile Experience

  • Drive value with contextual and personalized offers
  • Easily direct employees to available resources, like meeting rooms
  • Share location information with colleagues, family, and friends

Features

Real-time wayfinding

  • Help employees, guests, and customers get to where they need to be with turn-by-turn directions
  • Up to 1M accuracy
  • Sub-second latency

Real-time proximity notification and alerts

  • Greet patients, clients or customers as they arrive onsite
  • Create push notifications anywhere with unlimited virtual beacons
  • Deliver contextually relevant messages anywhere for a personalized mobile experience

100% Programmable Via SDK

Mist offers a mobile SDK with open APIs for full automation and/or seamless integration with complimentary products.

Use Cases

Hospitality

  • Provide guests with seamless, fast check-in
  • Identify loyal guests and send personalized greetings
  • Guests can easily navigate throughout the property
  • Share location with family and friends

Retail

  • Notify shoppers when items are ready for pick-up
  • Provide location-aware coupons and notifications
  • Enable customers to navigate to specific areas of the store
  • Find closest sales associate
  • Learn More about retail experiences

Healthcare

  • Provide patients and visitors with easy check-in and help navigate to assigned rooms
  • Provide a location-aware nurse-call system
  • Deliver personalized in-room experiences
  • Integrate location and security to prevent patient elopement
  • Learn more about healthcare experiences

Education

  • Enable students and visitors to navigate through the campus
  • Provide analytics to understand traffic flows at on-campus facilities
  • Self-guided tours for visitors
  • Learn more about education experiences

Additional Resources