Wi-Fi Assurance

Bring insight and reliability to the Wi-Fi experience

Wi-Fi Assurance

Mist provides the industry’s most robust WLAN with customizable service levels, automated event correlation, dynamic packet capture, inline policy engine, personalized WLANs, guest Wi-Fi, and more.
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Wired Assurance

The Mist Wired Assurance Service brings robust data from Junos switch telemetry into the Mist microservices cloud and AI engine for simpler operations, shorter mean time to repair and better visibility into end-user experiences.

WAN Assurance

The WAN Assurance cloud subscription enables simpler operations, better visibility into end-user experiences and shorter mean time to repair for your WAN.

Marvis Virtual Assistant

Simple natural language queries and integrated help desk functions ensure unprecedented insight and rapid, proactive Wi-Fi problem resolution.
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Premium Analytics

Increase your network IQ to accelerate your digital transformation. Mist Premium Analytics offers enterprises end-to-end network visibility and business insights to support this transformation.

User Engagement

Deliver rich user experiences with real-time location-based context, including turn-by-turn directions, proximity-based notifications and alerts through Virtual Bluetooth LE. No battery beacons or manual calibration required.

Asset Visibility

Locate high value assets, such as wheelchairs, equipment carts, and pallets. Find nearby sales associates, nurses, and more. Traffic analytics from Mist enable better business decisions and ensure optimal allocation of resources.

How good is your Wi-Fi right now? How can you tell?

Wi-Fi Assurance, driven by Mist’s machine learning, replaces manual troubleshooting tasks with automated wireless operations,  This subscription service makes Wi-Fi predictable, reliable, and measurable with unique visibility into user service levels. Set up and track service-level thresholds for key wireless criteria (pre and post connection metrics), such as time to connect, capacity,  coverage, and throughput.  Anomaly detection automates triggers to capture packets for event correlation and builds network intelligence with RRM at the client level for unprecedented visibility into the user experience for their wireless network.  Expand Wi-Fi quality to the end user with Mist Wi-Fi Assurance Cloud Subscription Service.

Benefits of the Wi-Fi Assurance Service

Maximize Wi-Fi User Experience

  • Proactively optimize performance
  • Prioritize applications, resources, and users
  • Simple and secure access to resources

Minimize IT Support Costs

    • Dynamic packet capture for troubleshooting
    • Proactive root cause identification
    • Network automation with APIs

Key Components

Customizable Wi-Fi Service Levels

Set, monitor, and enforce Service Level Expectations (SLE) for key Wi-Fi performance metrics like throughput, capacity, roaming, uptime, and WAN.  Provide predictive recommendations to avoid or fix problems.

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AI-Driven Radio Resource Management

Unlike other solutions, Mist uses data science and cumulative SLE performance to learn and better optimize radio settings to assure performance, while also instantaneously adapting to intermittent outside interference. The AI-driven RRM will take coverage and capacity anomalies based on client experience (SLE metrics) and proactively feed this into the RRM decisions so that the RF planning continues to improve and adapt in changing environments that often occur in today’s digital workplaces.

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Dynamic Packet Capture

If a major issue is detected, such as an authorization failure, the Mist platform dynamically starts capturing packets and storing them in the cloud for troubleshooting.  This makes it quick and easy to determine the root cause of problems, and it eliminates the cost of sending technicians onsite with sniffers.

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Root Cause Identification in One Click

Proactively identify and fix the root causes of problems using Mist’s Proactive Analytics and Correlation Engine (PACE).

Accelerate Your Digital Transformation with Network Insights

Mist’s Wireless Assurance service includes base capabilities for analyzing up to 30 days of data to simplify the process of extracting network insights from data across your enterprise to better align your resources to changing requirements. In order to further extend network insights and perform analytics for up to a one year data set, to enable custom reporting and to infuse telemetry from 3rd party data elements, you can also subscribe to the Mist Premium Analytics service to enable these advanced capabilities.

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100% Programmable via Open APIs

The Mist platform is 100% programmable using open APIs for full automation and/or seamless integration with complementary products.

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Simple Resource Assignment and Prioritization

Say goodbye to the hassles of VLANs and ACLs. With WxLAN, Mist lets you assign and prioritize network resources (e.g. servers and printers) to Wi-Fi users with the click of a mouse or via pre-assigned policies. WxLAN automatically classifies users, mobiles and IoT devices to secure and prioritize traffic.

View WxLAN Solution Brief

Guest Wi-Fi

Mist provides the industry’s most scalable guest access solution with flexible options including: multiple language support, customizable branding, social login, external captive portal integration, AAA/RADIUS integration. It also has the unique capability of offering the Personal WLAN extension that enables secure encrypted segmentation, without the need for VLANs. Guest traffic can either be locally bridged, tied to a dedicated guest ethernet port, or tunneled to a centralized concentrator from the access points.

Additional Resources