Retail: Shopper Engagement Requires
Engaging Wireless

Amazing Shopping Experiences with AI

The digital retail cycle starts from inventory to customer transaction, all being centered around the mobile endpoint.  Direct ship from factory floors or cashless transactions at brick & mortar is the new retail of today. As connected devices, from IP-based robots to cashless transaction smartphones, meet the voracious consumption of omnichannel consumer, retailers are at the forefront of experiencing digital transformation as their network becomes more mission critical.  AI-driven wireless is the hottest trend in retail, with 7 of the top 40 retailers having implemented new networks in just the past 6 months.

Seeking never-ending customer engagement, your peers are building the store of the future with AI-powered Wi-Fi and Bluetooth LE to increase revenue per transaction or customer retention.  Now you can too!

Benefits of AI-Driven Wireless

Increase Customer Engagement

Deliver a better onsite experience with personalized location services. No battery beacons required!

  • Customized greetings
  • Mobile check-in
  • Turn-by-turn directions
  • Find closest sales associate

Drive More Revenue

Real-time heatmaps and historical data on traffic patterns provide key insight into shopper behavior.

  • Improve product placement
  • Increase share of wallet
  • Boost conversion rates
  • Push relevant offers

Lower Operations Costs

Wi-Fi has never been easier to set-up, manage, and troubleshoot with an API-driven platform with AI-driven insight.

  • Automate store IT operations
  • Accelerate branch rollouts
  • Simplify troubleshooting
  • Shift away from controllers

Key Components

Real-time wayfinding

  • Help employees, guests, and customers get to where they need to be with turn-by-turn directions
  • Up to 1M accuracy
  • Sub-second latency

Real-time proximity notification and alerts

  • Greet patients, clients or customers as they arrive onsite
  • Create push notifications anywhere with unlimited virtual beacons
  • Deliver contextually relevant messages anywhere for a personalized mobile experience

Detailed Analytics

Monitor visits and dwell times, with detailed drill down into zone traffic patterns and congestion points.

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100% Programmable via Open APIs

The Mist platform is 100% programmable using open APIs for full automation and/or seamless integration with complementary products.  Configure 100’s of remote sites in minutes with no errors!

Customizable Wi-Fi Service Levels

Set, monitor, and enforce Service Level Expectations (SLE) for key Wi-Fi performance metrics like throughput, capacity, roaming, uptime, and WAN.  Provide predictive recommendations to avoid or fix problems.

Guest Wi-Fi

Mist provides the industry’s most scalable guest access solution with flexible options including: multiple language support, customizable branding, social login, external captive portal integration, AAA/RADIUS integration.

Integrated Help Desk

Marvis uses machine learning to perform unique troubleshooting and helpdesk functions like anomaly detection, event correlation, and confidence ratings. By leveraging APIs, this can trigger automated workflows so you can  rapidly solve (or avoid) wired, wireless and device problems.