AP21 Access Point

High Performance Wi-Fi and Bluetooth® LE

Mist built the first AI-driven wireless platform, designed specifically for the Smart Device Era. Mist’s Learning Wireless LAN (WLAN) makes Wi-Fi predictable, reliable and measurable by providing unprecedented visibility into the user experience and by replacing time consuming manual IT tasks with proactive automation. In addition, Mist is the first vendor to bring Enterprise-grade Wi-Fi, Bluetooth LE and IoT together to deliver personalized, location-based wireless services without requiring battery-powered beacons.

The Mist Learning WLAN consists of the following components:

Mist Marvis AI

Patent-pending machine learning algorithms adapt in real-time to optimize the wireless user experience. In addition, Marvis uses AI to proactively automate IT operations, provide real-time alerts, and predict problems before they arise.

Mist Cloud

All wireless deployment, setup, operations, and insight are handled via the Mist cloud, which was designed to provide unprecedented visibility and control at web scale. A microservices architecture provides maximum agility when rolling out new features/services.

The Mist cloud, featuring a micro-services architecture, and powered by Marvis AI

Mist Access Points

The AP21 (detailed here), AP41, and AP61 are high performance, enterprise-grade Access Points for 802.11ac Wave 2 Gigabit Wi-Fi and Bluetooth® Low Energy. The Mist BT11 is an enterprise-grade Access Point exclusively for Bluetooth® Low Energy.

View other Mist datasheets.

AP61 AP43 AP41 AP21 BT11
Deployment Outdoor Indoor Indoor Indoor Indoor
Wi-Fi Standard 802.11ac
(Wi-Fi 6)
Wi-Fi Tri-Radio Yes Yes Yes
Antenna Options Internal/
Internal Internal
Virtual Bluetooth LE Yes Yes Yes Yes Yes
IoT Interface Yes Yes
IoT Sensors Humidity
Warranty 1 Year Limited


Wi-Fi Assurance Service
  • Predictable & Reliable Wi-Fi
  • Proactive Operations
  • Minimize Wi-Fi Costs
Virtual Network Assistant
  • Natural language queries, data mining, and feature ranking
  • Simplified Troubleshooting
  • Proactive Notifications
Premium Analytics
  • End-to-end Network Visibility
  • SOrchestrated Networking and Application Performance Queries
  • Customer segmentation and reporting based on visitor telemetry
  • Customized* dwell and 3rd party reporting for traffic and trend analysis
BLE Engagement Service
Push location-based information to mobile users, such as turn-by-turn directions and messages.
BLE Asset Visibility Service
Immediately locate high value resources and analyze traffic patterns.


High performance Wi-Fi access

The AP21 delivers high performance wireless access with two 802.11ac Wave 2 radios that deliver up to 867 Mbps in the 5GHz band and up to 400 Mbps in the 2.4Ghz band.

High accuracy indoor location

The AP21 has a 16-element Virtual Bluetooth® LE (vBLE) antenna array controlled from the Mist Cloud. Passive antennas enhance the power of a single transmitter and produce directional beams to accurately detect distance and location with 1 to 3 meter accuracy. With Mist’s patented vBLE technology, you can deploy an unlimited amount of virtual beacons in your physical environment without requiring battery powered BLE beacons.

Bluetooth Location Services

The AP21 works with the Mist cloud to provide high accuracy enterprisegrade Bluetooth® LE location services using virtual beacons

Unprecedented insight and action

A dedicated dual band radio collects data for Mist’s patent-pending Proactive Analytics and Correlation Engine (PACE), which leverages machine learning to analyze user experience, correlate problems and automatically detect the root cause of problems. These metrics are used to monitor service level expectations and provide proactive recommendations to ensure problems don’t occur (or are fixed as quickly as possible when they do).

Dynamic packet capture

The Mist platform automatically captures packets and streams them to the cloud when major issues are detected. This saves IT time and effort and eliminates the need for truck rolls with sniffers.

Effortless, cloud-based setup and updates

The AP21 automatically connects to the Mist cloud, downloads its configuration, and joins the appropriate network. Firmware updates are retrieved and installed automatically, ensuring that the network is always up to date with new features, bug fixes, and security updates.

Premium Analytics

Mist’s Wireless Assurance, User Engagement, or Asset Management service includes a base analytics capability for analyzing up to 30 days of data which enables you to simplify the process of extracting network insights from data and analytics across your enterprise to properly align your support resources or introduce enhanced premium services. For those enterprises who need deeper flexibility to extend the timeline of data beyond* 30 days or access other 3rd Party* solutions with customizable* reporting to better understand shopper and guest behavior, Mist Premium Analytics Subscription services is available.

Dynamic debugging

Constantly monitor services running on the AP21 and send alerts whenever a service behaves abnormally. Dynamic debugging relieves IT of having to worry about an AP going offline or any services running on becoming unavailable

Automatic RF optimization

The AP21’s dual-band scanning mode continuously scans the airspace for threats and interference. This ensures optimal performance under what could otherwise be challenging RF conditions. The AP21’s dual-band radios scan the airspace for threats and interference.


The AP21 collects data for the Mist cloud to use for Proactive Analytics and Event Correlation, as well as enforcing Service Level Expectations

Gigabit Wi-Fi Wave 2
Combined Highest Supported Data Rates 1.3Gbps
2.4Ghz 2x2:2 802.11b/g/n/ac up to 400 Mbps data rate. 802.11ac for VHT capable Proprietary clients.
5Ghz 2x2:2 802.11a/n/ac Wave 2 up to 867 Mbps data rate.
Bluetooth® 16 Directional Antenna + 1 Omni Antenna Bluetooth® Array
Beam Forming Transmit Beamforming and Maximal Ratio Combining
Power Options 802.3af PoE
12V/3A DC power supply
Powering Adaptor 100-240VAC, 50-60 Hz, input
All regions (output): 12V/3A DC output
Dimensions 203mm x 203mm x 40mm
(7.99in x 7.99in x 1.57in)
Weight 0.636 kg (1.4 lbs)
Operating Temperature 0° to 40° C
Operating Humidity 10% to 90% maximum relative humidity, non-condensing
Operating Altitude 3,048m (10,000 ft)
Electromagnetic Emissions FCC Part 15 Class B
I/O one 10/100/1000BASE-T auto-sensing with PoE-in
one 10/100/1000BASE-T auto-sensing with 48Vdc PoE-out
Indicators Multi-color status LED
Compliance Standards UL 60950-1 CAN/CSAC22.2 No. 60950-1
FCC Part 15.247, 15.407, 15.107, and 15.109 RSS247
ICES003 (Canada)
Reset Reset to the factory default settings
12VDC Support for the 12VDC power supply recommended by Mist
Eth1 10/100/1000 BaseT RJ45 interface
Eth0+PoE 10/100/1000 BaseT RJ45 interface that supports 802.3af/802.3at PoE PD
Brackets AP41BR1 (T-Bar) BT11BR1 (Dry-wall)
Kensington Lock Supported
US/FCC Domain AP21-US (Internal Antenna)
Rest of the World AP21-WW (Internal Antenna)

Mist AP21 Access Point

Mist Omni-Directional Bluetooth® Antenna Array