Mist Learning WLAN is a Key Enabler for Open Seating, Mobile Videoconferencing, Guest Wi-Fi and Other Strategic Global Initiatives
“We are a Wi-Fi first company,” said Kevin Fenn, Global Head of Networks at ThoughtWorks. “Most offices are open seating, with little or no fixed desks nor wired connectivity. This means the WLAN has to work consistently, reliably and with the highest performance. The Wi-Fi system from our prior vendor really struggled with roaming and real-time Radio Resource Management (RRM), which became a top priority for my team to fix with a new WLAN platform.”
There were additional requirements for finding a new WLAN solution. The company also hosts many partners and clients in their offices who require simple and reliable access to a guest Wi-Fi network. “It was a huge headache to manage guest Wi-Fi across 86 Cisco WLAN controllers globally. We needed a new solution that could dramatically simplify Wi-Fi operations and add more control over wireless operations through software automation,” continued Fenn. ThoughtWorks’ employees are also heavy users of video communications with thousands of video calls made per day, globally.
ThoughtWorks considered various WLAN vendors to determine who could best meet these objectives and take the ThoughtWorks wireless network to the next level. Ultimately, the company chose the Mist Learning WLAN.
“Only Mist leverages AI inside the WLAN platform to automate mundane tasks, improve Wi-Fi reliability, accelerate troubleshooting and give insight into the wireless user experience,” said Fenn.
The global rollout of the Mist Learning WLAN is scheduled for full completion in 2018, covering all ThoughtWorks offices in EMEA, NA, LATAM, Australia, China, India and Singapore. This deployment includes approximately 500 Mist AP41 and AP61 Access Points, plus Mist’s Wi-Fi Assurance and Marvis Virtual Network Assistant (VNA) cloud services.
For a more detailed description of this deployment, please download the full case study here.
Mist Systems, a Juniper Networks company, is leading the transition to AI-driven IT. The Mist Learning Wireless LAN (WLAN) makes Wi-Fi predictable, reliable and measurable by providing unprecedented visibility into the user experience and by replacing time consuming manual IT tasks with proactive automation. In addition, Mist brings enterprise-grade Wi-Fi, BLE and IoT together to deliver personalized, location-based wireless services without requiring battery-powered beacons. All operations are managed via Mist’s modern cloud architecture for maximum scalability, agility and performance.
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